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Customer Success

Empowering executive decisions ​with talent analytics.​


A national financial services organization asked us to design and deploy a skills audit to assess staff capabilities against the competencies needed to design and execute a business turnaround strategy – connecting those who would implement the strategy with deliverables that count.


Retail Banking

Company Size

Mid Market (500-1000 Employees)

Implementation Time

8 Months

Value Driver

Ability to identify probability of current talent to implement new business strategy


In this case study, we examine how a midsized banking organization leveraged technology, people data and their talent management framework to support the implementation of their new company strategy. The case study highlights the importance of creating a platform of people intelligence that lets HR proactively support business questions in real time, and how to ensure the right people with the right skills are connected to the business’s strategic needs.

Results and Conclusion

The executive team could model out a range of different people scenarios in advance of making organisation change, and identify who was most likely to deliver the new company strategy successfully. This allowed the organization to connect those who had the ability to deliver with the strategic challenge at hand. Furthermore, the organization was able to dynamically and accurately identify skills gaps and invest in the training and development of employees to address them.

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