Customer Success
Talent development at scale
How Africa’s leading integrated workplace provider modernised its talent development approach with Peopletree Group’s AI-powered tools and earned Top Employer certification, without expanding HR resources.
Overview
Tsebo Solutions Group, one of Africa’s largest integrated workplace management companies, needed a way to deliver structured career development conversations at scale—without adding HR resources. With Peopletree Group’s TAILA, they introduced AI-powered development plans for thousands of employees and gained enterprise-wide leadership visibility.
Industry
Workplace Management Solutions
Implementation
4 Months
Scope
150 managers
Value Driver
Scalable development
Data-driven insights
Manager enablement
Visibility into talent and succession pipelines
Enablement for Top Employer status
Introduction
When you’re managing 32,000 employees across 25 countries, personalised development is hard to deliver, and even harder to scale. Tsebo’s HR team faced mounting pressure to modernise how people grew inside the business. Career conversations were happening inconsistently, manager support was uneven, and future leadership visibility was low. With TAILA, they reimagined talent development using technology—and gained recognition as a Top Employer in the process.
The challenge: Talent development at scale
For Tsebo Solutions Group, a leading integrated workplace management provider operating across Africa, the challenges were mounting:
- Talent development discussions were paper-based and not keeping pace with business growth.
- Managers lacked visibility into future leadership pipelines.
- Development conversations were inconsistent, biased, or missing entirely.
Group CHRO, Elanie Kruger, saw what was at stake. Retaining top talent and becoming an employer of choice meant closing the visibility gap.
They needed:
- A way for individuals to take ownership of their careers, , with a clear view of their strengths and opportunities
- A way for managers to guide development with objective, data-driven insights
- A solution that was digital, scalable, and able to deliver personalised growth at scale.
The approach: AI-powered, people-led
Tsebo partnered with Peopletree Group to pilot and roll out TAILA—a scalable, AI-driven development platform built on TalentPrint. The goal: empower every employee to take charge of their growth while giving managers and HR real-time insight into strengths, aspirations, and leadership readiness.
The solution: Structure, insight and scale
Tsebo partnered with Peopletree Group to roll out TAILA (TalentPrint’s AI for Learning and Adapting) — an AI-powered development tool that puts career growth in the hands of every employee.
Here’s what happened:
- Every employee completed a TalentPrint assessment to map their capabilities and career aspirations.
- 360-degree reviews with at least 4 evaluators added objectivity to each individual’s profile based on self, peer and leadership evaluation.
- Managers received data-driven development plans, removing bias, guesswork and manual spreadsheets.
- HR unlocked enterprise-level visibility into leadership potential across functions and regions.
- And critically, TAILA provided audit-ready evidence to support Tsebo’s Top Employers Institute certification—without burdening HR teams with extra admin.
What Tsebo’s CHRO Says
”“TAILA has been a game-changer in how we develop and retain top talent. AI-driven insights have helped us create structured career paths, improve leadership readiness, and reinforce Tsebo as an employer of choice.”
Elanie KrugerGroup CHRO, Tsebo Solutions Group
The results: Measurable impact at every level
With TAILA, Tsebo was able to:
Deliver personalised development plans to thousands of employees
Equip managers to hold better, bias-free career conversations
Identify emerging leaders across regions, roles, and business units
Support Top Employer certification with structured, auditable data
Improve the employee experience through digital enablement—without adding headcount.
This initiative was part of a broader digitisation strategy led by Elanie Kruger, focusing on enhancing the employee experience through technology.
Tsebo’s investment in talent technology became a strategic advantage, helping them future-proof leadership, retain high performers, and build a scalable people strategy.
Why it matters for you
If you’re leading a mid-sized or large business, you know the dilemma:
How do you build a strong leadership bench without inflating your HR headcount or blowing your L&D budget?
Tsebo did it—with the right tools, the right insights, and a clear strategy. You can too.
With the right partner, and AI-driven tools, like TAILA, you can scale yoour talent development efforts, without scaling budget.
Want to learn how TAILA could support your team?
Ready to scale talent development without scaling your HR team?
Discover how AI-powered development tools like TAILA can help you deliver structured growth conversations, identify future leaders, and build a stronger talent pipeline—without increasing admin or headcount.
