Customer Success
Empowering executive decisions with a skills audit
Overview
A national retail bank partnered with Peopletree Group to execute a business turnaround strategy by leveraging our Talent Management as a Service solution. The organization needed to assess whether its workforce had the necessary skills to design and execute the new strategy effectively.
We implemented a comprehensive technical skills audit to evaluate the current capabilities of their staff against the competencies required for successful strategy execution. This approach enabled the bank to align its human resources with strategic deliverables, ensuring that the right talent was in place to drive business success.
Industry
Retail Banking
Company Size
Mid Size (500-1000 Employees)
Implementation Time
8 Months
Value Driver
Identifying skills gaps and development needs to drive successful strategy implementation
Challenge
The bank’s HR team needed to identify the skills within their workforce and determine if these aligned with their new strategy. This required a real-time, data-driven approach to evaluate staff competency levels across all departments and to model different people scenarios for optimal strategy execution.
Our Approach
We worked closely with the bank’s executive and HR teams to create a culture of equal opportunity and transparency. Our approach allowed every employee to showcase their strengths, record career highlights, and share aspirations, promoting a more inclusive and collaborative work environment.
To support this, we launched a video campaign featuring executive sponsors, communicating the goals of the skills audit and the importance of participation. This change management initiative resulted in a 100% participation rate, showcasing our expertise in driving successful organizational transformation.
Solution
Peopletree Group developed customized Success Profiles, defining the key attributes needed for success in different roles and functions. The HR team, certified through our “Working with Competencies” program, used these profiles to design role-specific competencies internally.
Using an assessment in TalentPrint, each employee was assessed for their role fit and development needs. The audit allowed for precise alignment between the bank’s strategic objectives and its human resources. By identifying skill gaps and development requirements, the bank could make informed placement decisions and invest strategically in employee training and development.
Results
Through our tailored technical skills audit, the bank gained real-time visibility into its workforce’s capabilities. The executive team could model various scenarios and identify which employees were best positioned to execute the new company strategy. This proactive approach not only aligned people with strategy but also minimized risk by ensuring stability and continuity during the business turnaround.
By identifying skills gaps early, the bank invested in targeted training, which empowered their teams to meet strategic goals effectively and contributed to long-term organizational success.
Conclusion
Peopletree Group’s skills audit empowered this mid-sized bank to connect the right talent with their strategic needs, driving organizational success through strategic alignment, resource optimization, and effective change management.
Ready to transform your organization’s performance? Contact us today to learn how a technical skills audit can unlock your business’s full potential.
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