Customer Success
Talent development at scale
How Africa’s leading integrated workplace provider improved its talent development approach with Peopletree Group’s AI-powered tools and earned Top Employer certification, without expanding HR resources.
Overview
Tsebo Solutions Group, one of Africa’s largest integrated workplace management companies, needed a way to deliver structured career development conversations at scale—without adding HR resources. With Peopletree Group’s AI-powered TAILA, they enabled over 300 managers to create personalised development plans.
Industry
Workplace Management Solutions
Implementation
4 Months
Scope
300 managers
Value Driver
Scalable development
Data-driven insights
Manager enablement
Visibility into talent and succession pipelines
Enablement for Top Employer status
Introduction
When you’re managing 32,000 employees across 25 countries, talent development is more than a nice-to-have. It’s business critical. Tsebo’s HR team recognised the importance of innovating and digitalising how their employees grow inside the business. With TAILA, they scaled talent development using technology—and gained recognition as a Top Employer in the process.
The challenge: Talent development at scale
For Tsebo Solutions Group, a leading integrated workplace management provider operating across Africa, growth brought complexity. They needed a way to:
- Scale talent development with the same rigour as its operations.
- Support individuals in taking greater ownership of their careers, with visibility into their strengths and growth areas.
- Improve the quality and consistency of development conversations across the business.
Group CHRO, Elanie Kruger, had a clear vision: if Tsebo wanted to retain top talent and become an employer of choice, talent development had to become personal, scalable, and digital.
The approach: AI-powered, people-led
Tsebo partnered with Peopletree Group to implement TAILA (TalentPrint’s AI for Learning and Adapting)—a scalable, AI-driven development platform built on TalentPrint. The goal: empower every employee to take charge of their growth while giving managers and HR real-time insight into strengths, aspirations, and leadership readiness.
The solution: Structure, insight and scale
With the help of TAILA, Tsebo put career growth in the hands of every employee.
Here’s what happened:
- Employees completed a TalentPrint assessment to map their capabilities and career aspirations.
- 360-degree reviews, involving at least four evaluators, added objectivity to each individual’s profile by incorporating self, peer, and leadership evaluations.
- Managers received clear, data-backed development plans and objective inputs to career conversations – no guesswork, no spreadsheets.
- HR unlocked enterprise-level visibility into leadership potential across functions and regions.
- And critically, TAILA provided audit-ready evidence to support Tsebo’s Top Employers Institute certification—without burdening HR teams with extra admin.
What Tsebo’s CHRO Says
”TAILA has been a game-changer in how we develop and retain top talent. AI-driven insights have helped us create structured career paths, improve leadership readiness, and reinforce Tsebo as an employer of choice.
Elanie KrugerGroup CHRO, Tsebo Solutions Group
The results: Measurable impact at every level
With TAILA, Tsebo was able to:
- Scale individual development plans, creating clear, tailored growth paths for their employees.
- Understand more about emerging leadership talent across the business.
- Empower managers to hold better conversations about growth and readiness with their team.
- Meet certification standards for the Top Employers Institute.
This initiative was part of a broader digitisation strategy led by Elanie Kruger, focusing on enhancing the employee experience through technology.
Tsebo’s investment in talent technology became a strategic advantage, helping them future-proof leadership, retain high performers, and build a scalable people strategy.
Why it matters for you
If you’re leading a mid-sized or large business, you know the dilemma:
How do you build a strong leadership bench without inflating your HR headcount or blowing your L&D budget?
Tsebo did it with the right tools, the right insights, and a clear strategy. You can too.
With the right partner, and AI-driven tools, like TAILA, you can scale your talent development efforts, without scaling budget.
Want to learn how TAILA could support your team?
Ready to scale talent development without scaling your HR team?
Discover how AI-powered development tools like TAILA can help you deliver structured growth conversations, identify future leaders, and build a stronger talent pipeline—without increasing admin or headcount.
