Embracing Digital Transformation: Aligning 15,000 People to a Go-Digital Strategy

The largest financial conglomerate in Central America used Peopletree Group's TalentPrint to assess 15,000 employees and align its workforce to a digital transformation strategy.

Industry: Consumer Lending / Financial Services Geography: Central America (multiple countries) Company size: 15,000 employees

Overview

A leading player in consumer lending and the largest financial conglomerate in Central America, with a workforce of 15,000 employees, needed to realign its workforce for digital transformation across multiple countries. The challenge was to identify behavioural strengths, communicate new role requirements, and connect the right people to new digital roles - at scale, across multiple countries, and within tight deadlines.

Challenge

The challenge was to create a process to identify behavioural strengths, communicate the new requirements, and connect the right people to their new digital roles - at scale, across multiple countries, and within tight deadlines.

Solution

Peopletree Group used Talentprint to establish a starting point and determine who would be suited to the new digital roles. 15,000 employees completed behavioural assessments, and questions related to their primary role responsibilities were incorporated. Behavioural analytics were used at every stage of the project, with appropriate views designed for different stakeholder groups. Individual reports helped employees understand their strengths and how they aligned to the new digital roles. Manager dashboards provided team-level insights to support placement decisions. Executive views gave leadership a consolidated view of organisational readiness for digital transformation.

Results

The digital transformation solution design resulted in $2.5M in savings for the business. The organisation was able to connect the right people to the right digital roles with confidence, reducing misplacement costs and accelerating the pace of transformation. The data-driven approach created a culture of transparency and evidence-based decision-making that extended beyond the initial project.